The Cultural Lag of Blockchain

Blockchain technology is much like the internet in the mid-90s. They compare because both are complex technologies that have been poorly communicated by experts. The industry needs a good spokesperson who understands the technicalities but can also communicate with the uninitiated. Most importantly, the industry needs someone who can provide a balanced and realistic view … Continue reading The Cultural Lag of Blockchain

Scanning hit for the future of postal services and customer experience

I've been working on a bit of research about the future of mail and couriers. One of the coolest bits of research I found is MyPostcard. MyPostcard is actually a scanning hit for a trend I've been following for a hospitality company. The hospitality industry has been focused on customer experience, experience design, and the role … Continue reading Scanning hit for the future of postal services and customer experience

Join me at Block to the Future in Brisbane

BLOCK TO THE FUTURE Friday 27 – Saturday 28 October 2017 BRISBANE, AUSTRALIA If you haven’t registered yet for our Block to the Future event in Brisbane, now is a great time. We have created a few pages to highlight the event, https://apf.org/gatherings/block-to-the-future/. On there, you will see links at the top to the schedule… via … Continue reading Join me at Block to the Future in Brisbane

Scenarios for Disaster Preparedness

Previous articles in the series addressed the concepts of implementing strategic foresight, conducting horizon scanning, imagining black swans, and mapping existing systems. Now, we’ll look at developing scenarios upon which to base strategies for disaster preparedness. The Future is Unwritten The most important thing to remember is that the future is unpredictable. Yes, there will be patterns and trends that … Continue reading Scenarios for Disaster Preparedness

A Butterfly Flaps Its Wings in Asia

Writing about strategic foresight in plain language was certainly more difficult than I expected. However, I finally feel like I can write my foresight book. I have a topic, and at least five of the chapters will be based in large part on these articles--without all the disaster preparedness stuff of course. However, that book … Continue reading A Butterfly Flaps Its Wings in Asia