I reflect on the past decade of using AI in my foresight work. While GenAI is valuable, it cannot replace human creativity. Emphasizing accountability, I argue that unemployment concerns focus more on corporate profit than tech capabilities, stressing the importance of human dignity and conscious choices in AI use.
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Challenges in business are a given, but it’s our response to them that defines our trajectory. Looking beyond the immediate obstacle, there lies a realm of opportunity and learning.
Artificial Intelligence (AI) is growing into big business. Machine learning, a subset of AI, is expected to reach $8.81 billion by 2022. After millennia of automaton dreams and decades of AI hype, the ability to automate tasks is becoming reality for an ever-widening range of applications. Increasingly, researchers are applying machine learning to power their … Continue reading How Artificial is the Hype Around AI?
I've been working on a bit of research about the future of mail and couriers. One of the coolest bits of research I found is MyPostcard. MyPostcard is actually a scanning hit for a trend I've been following for a hospitality company. The hospitality industry has been focused on customer experience, experience design, and the role … Continue reading Scanning hit for the future of postal services and customer experience
Our latest Gist report briefly looks at the future of Bitcoin and its related technologies – blockchain, smart contracts and distributed autonomous organizations. Proponents say Bitcoin will decentralize power away from banks and other institutions while distributing it across whole communities. If these promises hold true, Bitcoin will only be the beginning. Download the whole … Continue reading More than Money: Get the (Free) Gist on the Future of Blockchain
